Community Harvest FAQ

Step 1: No More Empty Pots works with a network of local producers and farmers to procure local ingredients for both the prepared meals and the CSAs.

Step 2: Subscribe to Community Harvest. Ready to get start services? Set it and forget it with our online subscription model. You’ll be able to create your own profile where you can make purchases and set preferences. Once your payment type is set, you’ll continue to receive recurring services until you cancel your subscription.

Step 3: Browse the Store. Add to your subscription with value-added products like milk and eggs. Inventory of store items is limited and subject to change based on availability and seasonality.

Step 4: Join the Community, online and offline! Food itself is great. What’s even better is when you have people to share it with. Share your recipes, tips, tricks and general love for food! Join the Community Harvest Facebook Group to swap recipes with other subscribers and foodies.

Step 5: You will receive an automated email the day prior to your pickup or delivery that details the CSA contents and/or prepared meals.

Step 6: Share, share, share! Everyone deserves access to fresh, healthy, local produce. Share your love of food with others!

Community Supported Agriculture, or CSA, is a way to support local farming in your area. A CSA is the term used to describe a box of local, seasonal, fresh produce and food products that customers receive on a recurring basis.

We currently deliver to the Omaha/Council Bluffs metro area. Upon creating your account, you will see the available delivery zones based on your address.

Delivery occurs weekly on Friday, Saturday, and Sunday based on location.

Currently our delivery routes are based upon proximity and do not allow for custom delivery days/times.

You may pause your orders at any time during the cutoff window. The cutoff window to make changes to your account is 12pm on the Thursday the week prior to your delivery (i.e. make changes by Thursday August 3rd for changes that affect the following week’s August 10th order). If you do not make changes within the cutoff window, you will be charged for that week’s order.

1. Login to your account Choose the “Delivery Hold” tab.
2. Enter the dates in which you would like to pause services.
3. Click the “Save” button in the top right corner.
4. Your next delivery date will be displayed in the Summary Box underneath “Next Distribution”.
5. If you have any issues, please contact us at ask@nmepomaha.org.

You are not required to be home for deliveries as our No More Empty Pots drivers will notify you by call or text of their en route and on arrival delivery status. Our drivers will follow any instructions left on your account to ensure your package is on a step, stoop, porch or deck. Please note that food should be refrigerated within 2 hours of delivery to avoid spoilage.

Yes. We deliver to apartments. If your apartment building has a locked entrance, please provide instructions for delivery to be completed. If we are unable to complete your delivery, you have the option to pick-up from us.

There is a delivery fee of $5 per delivery.

Pick-up your orders on Fridays or Saturdays between 11am-6pm at The Greenhouse’s Micro Market storefront located at 2120 N. 30th Street, Omaha, NE 68112.

Subscriptions may be set to weekly or bi-weekly delivery. Changes to your frequency may be done during the cutoff window Thursdays at 12pm for the upcoming week’s order.

1. Login to your account
2. In the Summary box on the right of your account, click the “Change” button in the Subscription section.
3. Choose your subscription item and frequency from the drop down
4. Click “Add” to subscribe
5. Choose your quantity then click the “Save” button in the top right corner
6. Your new frequency will be displayed in the Summary Box underneath “Subscription”
If you have any issues, contact us at ask@nmepomaha.org.

No. Community Harvest offers a farmer’s choice/chef’s choice style of CSAs and prepared meals that utilize what is locally available and in season. You’ll receive an automated notification to your email detailing the CSA and meal contents.

Currently we are not offering a pick and pack option for CSAs however, you may add on value-add items such as eggs, dairy, bread etc. to your order.

Community Harvest offers a variety of scratch made and locally sourced foods items in our store. These items can be purchased on a one-time basis and do not require subscription. Product availability may vary.

Click here to visit the store.

If you ARE ordering a prepared meal or CSA you must subscribe. You can manage small orders by utilizing a bi-weekly delivery. You can cancel your subscription at any time and will receive any products you have already been charged for.

You may pause your orders or cancel your subscription at any time during the cutoff window.  The cutoff window to make changes to your account is 12pm on the Thursday the week prior to your delivery (i.e. make changes by Thursday, June 17th for changes that affect the following week’s June 25th order). If you do not make changes or cancel within the cutoff window, you will be charged for that week’s order. All orders after that will be canceled.

To cancel your account, please contact our Customer Care Team at ask@nmepomaha.org or 402-933-3353.

Community Harvest prepared meals and CSAs are produced in a facility that handles peanuts, wheat and soybeans. Some recipes may contain eggs and dairy. Our goal is to avoid the top major allergens dairy, eggs, fish, crustacean shellfish, tree nuts, peanuts, wheat and soy, but we cannot guarantee that all meals and boxes will be allergen free. Upon registration, enter your allergens and dietary restrictions so that we can prepare your items accordingly when possible.

No More Empty Pots accepts all major credit cards for online purchases.

Cash/Check payments are accepted in person at the NMEP Greenhouse.

Cash/check payments must be received prior to product delivery.

SNAP/EBT payments are accepted in person at the NMEP Greenhouse at pick up. SNAP/EBT may be used to purchase both Prepared Meals and CSAs.CSAs receive a dollar for dollar match from Double Up Food Bucks when you use your SNAP/EBT card.

If you have questions about SNAP/EBT or payment plans, contact our Customer Care Team at 402-933-3353 or communityharvest@nmepomaha.org.

Fill out the No More Empty Pots Intake Form to see if your household is eligible to receive food at no cost to you, made possible through current funding.

Electronic forms of payment will be charged prior to your order being picked up/delivered. Cash, check and SNAP/EBT payments are due upon delivery.

You may pause your orders or cancel your subscription at any time during the cutoff window. The cutoff window to make changes to your account is 12pm on the Thursday the week prior to your delivery (i.e. make changes by Thursday, June 17th for changes that affect the following week’s June 25th order). If you do not make changes or cancel within the cutoff window, you will be charged for that week’s order. All orders after that will be canceled. To cancel your account, please contact our Customer Care Team at ask@nmepomaha.org or 402-933-3353.

Although we do not accept tips, NMEP is committed to paying all staff a living wage of at least $18/hr. Donations may be made to sponsor a meal or CSA for individuals and families through our #MadLove Initiative.

Yes! You can join our Community Harvest Facebook Group to swap recipes with other subscribers.

Each week, customers will receive an email from No More Empty Pots that highlights the items in their CSA box for the week. The email will include resources like recipes, meal info, and preparation/storage tips. This makes it easy for subscribers to enjoy their CSA box to the fullest, ensuring they get the most out of each week's harvest!

The produce used in the Prepared Meals and CSAs are sourced from over 32 local gardens, farms, producers, vendors across the Omaha metro, Nebraska and Iowa. You can learn more about our producers in the Resource Hub.

No More Empty Pots puts priority in making sure the Prepared Meals and CSAs offer a variety of nutrients, use minimal salts and sugars, and are plant-based.

Yes! Boxes and bags can be reused for your own purposes or recycled at home through your local recycling receptacle pick-up. For more information on zero waste best practices, visit our local zero-waste partner, Hillside Solutions.

Yes! You can sponsor Prepared Meals and CSAs on behalf of an individual or family in your community. Donations may be made one-time or you can sign up for recurring donations. Check out our #MadLove Initiative to learn more about how you can pay it forward.

For order issues, please contact our Customer Care Team at ask@nmepomaha.org or 402-933-3353.

All food is prepared in a commercial kitchen environment. Surfaces are sanitized before and after use. All staff are ServSafe Certified and follow current ServSafe and CDC recommendations for food handling.