food hub receptionist
APPLICATION CLOSED. THANK YOU FOR YOUR INTEREST.
About No More Empty Pots
No More Empty Pots (NMEP) is a grassroots non-profit corporation that connects individuals and groups to improve self-sufficiency, regional food security and economic resilience of urban and rural communities through advocacy and action. No More Empty Pots’ vision is to support communities in becoming self-sufficient and food secure through collaboration and adhering to core values of education, stewardship, and sustainability.
position description
No More Empty Pots seeks a detail-oriented “people person” with comfort using and troubleshooting technology interested in long-term, stable, part-time employment to join the team. This person reports to the Community Engagement Manager.
75% reception
Provide a warm welcome to visitors of the Food Hub
Answer questions about programming and articulate strong understanding of the mission of NMEP
Answer phones, check messages, transfer calls, and follow up on questions Communicate schedule to facilities and posting schedules so that supplies are properly stocked and spaces are prepared
Ensure booking process is followed including posting room schedules and ensuring equipment and supplies are available and working
Field requests for and provide tours including setting official tour schedule
Processing mail and deliveries appropriately
Check-in volunteers and direct them to the appropriate staff
15% event coordination
Check-in people/groups who have booked spaces
Manage reservations email account and respond to booking requests including communicating catering orders
Communicating events policy to all stakeholders
10% administrative
Attending or leading supervision and team meetings, responding to email and communications, professional development
other duties as assigned
All NMEP staff are expected to prioritize people and a focus on relationships while maintaining high standards of program delivery and using sustainable budgeting and time management practices.
qualifications
required qualifications
Strong interpersonal skills and customer service experience including communicating with a wide variety of people and following up regarding administrative issues
Superior attention to detail
Proficiency in Google Suite, Microsoft Office including Excel
Proficiency with consumer technology tools
Preferred Skills, Qualities, and Experience
Conversational Spanish fluency
FYI Competencies
Communicates Effectively
You’re comfortable using a broad range of communication styles, and you choose appropriate, effective ways to communicate to different audiences in diverse situations. You show this competency when you:
✛ communicate in a respectful tone and in a timely manner
✛ listen and ask questions to understand other people’s viewpoints
✛ use effective cross-cultural communication skills
cultivates innovation
You use information from a variety of sources—including personal experience and your own observations—to identify and solve problems. You take pride in your work and strive for excellence to achieve the best possible results. You show this competency when you:
✛ try innovative ways to get things done
✛ persist when difficulties arise
✛ recognize the human, interpersonal and technical sides of a problem
builds networks
You work cooperatively and collaboratively with others to achieve collective goals. You plan, implement, manage and measure projects and tasks in a timely and directed manner. You put this competency into practice when you:
✛ establish priorities to meet deadlines and communicate in a timely manner regarding
deadlines
✛ accept and provide feedback in a constructive and considerate way
✛ show accountability to the team and follow through on your commitments
demonstrates self-awareness
You use sound judgment to meet or exceed workplace guidelines, standards and expectations. You acquire and apply new knowledge and skills in all of your experiences. You show this competency when you:
✛ show a willingness to continuously learn and grow
✛ adapt to changing work priorities and workplace practices
✛ practice self-compassion and avoid self-abuse and negative self-talk
situational adaptability
You recognize how your beliefs, ethics and actions fit within the context of a greater community. You show this competency when you:
✛ know your personal convictions and strive to put them into practice within the context of the situation or task
✛ shows respect for others’ rights and diverse ideas when determining how best to respond to a situation
✛ consider the broader implications of your decisions rather than reacting reactively in the moment – think long-term, not short-term
Working Conditions and Physical Demands
Requires moving up to 15 pounds
May require remaining in a stationary position for up to 5 hours a day at a desk
Frequently moves about an office space
Constantly works indoors
Constantly operates a computer and other office equipment
status
Part-time Permanent
25 hrs/wk
Tuesday – Friday 9 AM – 2 PM
Mondays as scheduled
salary
Starting at $12/hr
reports to
Community Engagement Manager